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Client: Duquesne Light Company

Utility & Energy

Duquesne Light Company (DLC) is a leader in the transmission and distribution of electric energy. OpenArc’s long-term staffing engagement with DLC resulted in the hiring of more than 250 contract, contract-to-hire and direct hire employees. This positions were pivotal to both short and long-term transformational initiatives of the organization and supporting reorganization of the IT department. Roles filled were from entry level to executives within the IT Department. We worked closely with their operations and human resources to streamline hiring process, on-boarding, employee transitions and more.

DLC Customer App

Looking to bring mobile bill pay to their customers, DLC enlisted the UI/UX and development services provided by OpenArc to build a Xamarin.Forms app targeting Apple and Android platforms. Through a high-level analysis and blueprinting session, OpenArc rewrote and relaunched a new mobile app that’s more reflective of the functionality that is offered through the DLC website. New features include a single-sign-on which uses a fingerprint to create a “password-free” environment. Understanding the need for an easy-to-use platform, OpenArc utilized an SDK for the map integration API to provide users real-time updates, along with powerful and useful location features.