Project Overview

OpenArc performed a full website overhaul for Concordia Lutheran Ministries, which has been providing elder care in western Pennsylvania for over 130 years. The project was fully collaborative from the start, with Concordia stakeholders, OA coders and creatives, and our partners at 321 Blink giving the best ideas room to breathe and grow – while always keeping at the forefront the organization’s deep history and tradition of service to others.

One particular challenge that the faith-based, non-profit organization faced was the balance of the dissemination of critical service information across its more than 20 locations, with an equally important spotlight on each location’s specific community and service set. Through our agile, iterative design and development process, the site now serves both purposes with ease and clarity, acting as both a central hub and a host for multiple microsites that reflect the unique identity of each Concordia location.

Services

  • Software
  • Strategy
  • Web Design
  • Web Development
  • Mobile Responsive Design
  • Mobile Optimization
  • Content Alignment

With multiple locations, varying services and a multigenerational audience, Concordia has unique usability challenges. Thanks to OpenArc’s forward-thinking ideas and technical proficiency, we have a stunning website that is simple for us to update in-house and functions beautifully for our wide range of users.

Frank Skrip, Web Director, Concordia Lutheran Ministries

What We Learned

When creating a web presence for an organization with over twenty satellite locations, your advance planning and database architecture had better be on point. Agile methodology is an absolute must with a project with this many moving parts. Scaling for growth, adding features, and site support become streamlined and efficient. Community can happen inside a conference room as well as outside it. When the client falls in love with the development team, sometimes there’s free golf.

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