OpenArc’s Dedication to Service Continuity
The last few weeks have been difficult for our friends, neighbors, clients, and community with recent health-related developments and the challenges that we’re facing in light of them.
Like you, we are taking things one day at a time, focusing on what’s essential to our clients and delivering services safely and flexibly. We are adapting rapidly and working with our customers to establish new and useful communication rhythms and touch-points. We believe that during these challenging times, we can work together to find innovative ways of working and accomplishing your objectives.
OpenArc’s leadership team is meeting daily and will continue to stay apprised of government guidance. We are practicing social distancing, limiting all non-essential travel, and have increased facility cleaning. Our business continuity plans are updated daily as needed. OpenArc’s staffing and software teams are easily accessible by phone, email, or web conferencing. We are committed to serving your needs during this time and want to be able to provide you with our warmest support.
We take continuity of service seriously and will do everything we can to keep you updated and informed and will continue providing clear communication as the world works through this. On behalf of all our employees, we want to thank you for your continuous support, and we remain devoted to providing you exceptional service during these challenging times.
Bethany Simon, President
Joel W. Reed, CEO